What an Executive needs from a car sevice
Your Executive does not really care about the inner workings of their business car service. What they do care about is the service being; reliable/on-time, discreet, with clean and consistent quality vehicles, and with the ability to be able to work productively whilst in transit.
Reliable / On-Time
Reliability can mean different things to different people. For the executive the bottom line on reliability is that the driver will be at the pick- up point on-time (on-time in this business is 10 minutes early – arriving at the pick-up time is late), know where they are going and the most efficient way to get there.
Many executives utilise a business car service so no one in the company is privy to what they are working on, whether it’s resolving a challenge or exploring a new business opportunity. The service affords the executive strict confidentiality and privacy. Comprehensively trained chauffeurs operate on a “speak when spoken to” code once the introduction and confirmation of the destination is completed. All drivers should be trained in professional etiquette, advanced driving skills and sign ‘Non Disclosure Agreements’.
Clean, Consistent Quality Vehicle
A clean vehicle is not an option; it is a matter of pride. It is the outward appearance of the chauffeur service’s attention to detail. A professional driver would be mortified to show up driving anything less than an impeccably presented vehicle. This is the industry standard, don’t settle for less.
Work While in Transit
Not having to drive or give directions to a driver frees up your executive to be productive. Utilising free, advanced 4G WiFi they can; converse with a client, look over a proposal, take a conference call, make a call, keep up with social media, email, text or simply relax.
What this all boils down to is expectation. When all the above expectations are met, everyone is satisfied. However, look for a ‘Business Car Service’ that is passionate about exceeding expectations and work tirelessly to do so each and every trip; a ‘Go-To company with a ‘Can-Do’ attitude!