| 1. |  | All mileages are calculated from our base in Southampton. |
| 2. | | In the unlikely event of our chauffeurs being late due to circumstances beyond our control no liability will be accepted. |
| 3. | | All parking, toll and congestion charges will be charged at cost. |
| 4. | | Imperial cars Southampton accept NO liability for the loss or damage to any luggage or property carried however caused. |
| 5. | | All evening hires started after 6 pm are charged as wait and return. |
| 6. | | All waiting time will be charged per hour. |
| 7. | | Your booking will NOT be charged to your credit card until 48 hours before commencement at which time NO refunds will be given. |
| 8. | | Any booking that is cancelled prior to 48 hours will be subject to a 10% charge. |
| 9. | | All major credit cards accepted subject to a 2% charge. |
| 10. | | All accounts must be settled 30 days from invoice date. |